Return & Refund Policy

Last Updated: June 7, 2023, 12:08 a.m.

Definitions and key terms

For this Return & Refund Policy:

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

  • Company: when this policy mentions "Company," "we," "us," or "our," it refers to Heal Tent Media, 9/13A, Ground Floor, 5th Street Nehru Nagar East, Kalapatti Post, Coimbatore, TN 641014 IN, that is responsible for your information under this Return & Refund Policy.
  • Customer: refers to the company, organization or person that signs up to use the Heal Tent Media Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Heal Tent Media and use the services.
  • Service: refers to the service provided by Heal Tent Media as described in the relative terms (if available) and on this platform.
  • Website: Heal Tent Media’s site, which can be accessed via this URL:
  • You: a person or entity that is registered with Heal Tent Media to use the Services.

Refund & Return Policy

Thanks for shopping at Heal Tent Media. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Heal Tent Media. We'll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Heal Tent Media, you agree to the terms set forth below along with Heal Tent Media's Privacy Policy.

If there's something wrong with the service/product you bought, or if you are not happy with it, you will not be able to issue a refund for your item.

Your Order Refund Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • Via Email: [email protected]
  • Via Phone Number: 8508663203
  • Via this Link:
  • Via this Address: 9/13A, Ground Floor, 5th Street Nehru Nagar East, Kalapatti Post, Coimbatore, TN 641014 IN.

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods/Services to be eligible for a return, please make sure that:

  • The Goods/Services were purchased in the last 7 days

The following Goods cannot be returned:

  • The supply of Goods/Service made to Your specifications or clearly personalized.
  • The supply of Goods/Service which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods/Services may be refunded. Unfortunately, Goods/Service on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

Don't hesitate to contact us if you have any questions.

  • Via Email: [email protected]
  • Via Phone Number: 8508663203
  • Via this Link:
  • Via this Address: 9/13A, Ground Floor, 5th Street Nehru Nagar East, Kalapatti Post, Coimbatore, TN 641014 IN.

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